As disasters rarely happen during office hours, it seems essential to us to provide an emergency call out service.
a) For each problem, a speedy solution
Our answering service is open 24 hours a day, 7 days a week. All you have to do is call 022 301 06 91 or contact us via email at info@sos-vitrerie.ch. Your Smart Multiservice contact will look into your request and endeavour to provide you with the simplest and speediest solution.
b) A break in? We will install a temporary replacement within the hour
It is not just a case of providing a telephone answering service; we have to be able to act immediately in the event of an emergency. If it proves difficult to replace a made-to-measure window within one day, we commit to installing a temporary replacement within an hour of your call in order to ensure your security. We will then complete the work as quickly as possible.
c) Insurance: we will guide you through the process
In almost 90% of cases, insurance companies cover the costs of any repairs following an accident or a burglary. However, it is up to the claimant to make a claim. Once a claim has been validated by the insurer, we will then handle all the dealings directly with your company.